Acquiring new customers while keeping their risk under control and effective collections are in vain if your old, good customers leave to competition. We are building custom behavioural scorecards to timely predict the propensity of a customer to voluntary churn, and make custom decision processes implemented in our decision management software to build retention campaigns in order to retain the customers.
You can use this solution to make decisions about:
- who to keep
- revenue increase or prevent decrease
- actions to make
- resources to spend
- amount of discounts or subventions